Return policy

Product returns

Products may be returned or exchanged within 30 days after receiving them. For all reimbursement or exchange, an authorization number must be obtained from a Avril.ca representative.

To return products :

Phone : (450) 375-6446
Fax. : (450) 375-3337
Email : click here

Return address :

Avril.ca - Returns
132, rue Principale
Granby (Québec)
J2G 2V2

The returned products must be intact and preferably in their original packaging. The invoice and the authorization number must accompany them. No return or exchange will be accepted if protection seal is broken.

The buyer will be responsible for the delivery charges and legal risks for products returned, except in the case of damaged or defective products.

Upon receipt of returned products, and after verifying their condition, any sum debited from the buyer's credit card account for the products in question, except delivery charges, will be credited.

If you need some help, you can always communicate with us.